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Services marketing integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner
Includes bibliographical references and index
Ketersediaan
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| Penerbit | Boston: McGraw Hill 2000 |
|---|---|
| Edisi | 2nd ed |
| Subjek | Service marketing Service industries Consumer servicer |
| ISBN/ISSN | 72312211 |
| Klasifikasi | - |
| Deskripsi Fisik | xxviii, 620 p. ill. 26 cm |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |