Image of Analisis pengaruh perceived switching cost, customer satisfaction dan trust terhadap customer loyalty studi kasus : mahasiswa pengguna operator seluler GSM (Global system For mobile Comunication) di Wilayah Jabodetabek

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Analisis pengaruh perceived switching cost, customer satisfaction dan trust terhadap customer loyalty studi kasus : mahasiswa pengguna operator seluler GSM (Global system For mobile Comunication) di Wilayah Jabodetabek

The focus of this study is explaining variables that influence customer loyalty. Ada tabel

Ketersediaan

Call NumberLocationAvailable
6815PSB lt.2 - Karya Akhir1
Penerbit Depok Departemen Ilmu Manajemen Fakultas Ekonomi Universitas Indonesia.,
Edisi -
Subjek Consumer satisfaction
Consumer loyalty
Telecomunication industry
Perceived switching costs
ISBN/ISSN -
Klasifikasi -
Deskripsi Fisik xiv, 133 p. : il. ; 30 cm & lamp
Info Detail Spesifik -
Other Version/Related Tidak tersedia versi lain
Lampiran Berkas Tidak Ada Data