Gaya APA
Schmenner, Roger W.. (1995).
Service operations management Roger W. Schmenner .
Englewood Cliffs:
Prentice Hall.
Gaya Chicago
Schmenner, Roger W..
Service operations management Roger W. Schmenner.
Englewood Cliffs:
Prentice Hall,
1995.
Text.
Gaya MLA
Schmenner, Roger W..
Service operations management Roger W. Schmenner.
Englewood Cliffs:
Prentice Hall,
1995.
Text.
Gaya Turabian
Schmenner, Roger W..
Service operations management Roger W. Schmenner.
Englewood Cliffs:
Prentice Hall,
1995.
Print.