Loyalty rules! : how today's leaders build lasting relationships / Frederick F. Reichheld

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Includes bibliographies and index

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Ketersediaan

Call Number	Location	Available
658.812 REI l	PSB lt.1 - B. Penunjang	2

Informasi Detail

Judul Seri

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No. Panggil

658.812 REI l

Penerbit

Boston : Harvard Business School Press., 2001

Deskripsi Fisik

xiii, 213 p. : ill. ; 24 cm.

Bahasa

ISBN/ISSN

1578512050

Klasifikasi

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Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

Leadership
Consumer loyalty
Consumer relations
Employee loyalty

Info Detail Spesifik

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Pernyataan Tanggungjawab

bp

Versi lain/terkait

Lampiran Berkas

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