Image of Loyalty rules! : how today's leaders build lasting relationships / Frederick F. Reichheld

Text

Loyalty rules! : how today's leaders build lasting relationships / Frederick F. Reichheld

Includes bibliographies and index

Ketersediaan

Call NumberLocationAvailable
658.812 REI lPSB lt.1 - B. Penunjang2
Penerbit Boston Harvard Business School Press.,
Edisi -
Subjek Leadership
Consumer loyalty
Consumer relations
Employee loyalty
ISBN/ISSN 1578512050
Klasifikasi -
Deskripsi Fisik xiii, 213 p. : ill. ; 24 cm.
Info Detail Spesifik -
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