Text
Included index.
| Call Number | Location | Available |
|---|---|---|
| 658.472 CHR i | PSB lt.1 - B. Penunjang | 2 |
| Penerbit | Boston: Harvard Business Press 1997 |
|---|---|
| Edisi | - |
| Subjek | Customer services Success in business Technological change |
| ISBN/ISSN | 875845851 |
| Klasifikasi | NONE |
| Deskripsi Fisik | xxiv, 225 p. chart, ill. 23 cm. |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |