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Developing zones of tolerance for service quality in train service : case studi of KRL commuter Jakarta

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Ketersediaan

Call NumberLocationAvailable
7404PSB lt.2 - Karya Akhir1
Penerbit Depok Program Studi Manajemen Fakultas Ekonomi Universitas Indonesia.,
Edisi -
Subjek Consumer satisfaction
Service quality
Regression analysis
Trains
Public tranportation
ISBN/ISSN -
Klasifikasi -
Deskripsi Fisik xvi, 116 p., 5 p. : diagr., il. ; 30 cm
Info Detail Spesifik -
Other Version/Related Tidak tersedia versi lain
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