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Analisis respon konsumen mahasiswa terhadap tanggung jawab sosial perusahaan : studi kasus Aqua dan Garuda Indonesia
This research was conducted to help understand the impact of students' perceptions of CSR activities of the company, students? trust of company's CSR activities, and students? awareness of CSR activities of the company on company evaluation, product association, and intention to buy from the students. The research will be tested using Structural Equation Models with SIMPLIS Lisrel 8.5 program. The research will examine the differences in these variables in two product categories using the multiple groups SEM. The results found that there is significant relationship between consumer awareness of CSR with the intention to buy by the consumer, but there are no significant differences between consumer awareness of CSR with corporate evaluation and product association. Then, there is a mediation effect between consumers? perceived CSR, through consumers? trusts of company?s CSR activities with company evaluation, but not with the product association as well as the consumers? intention to buy. There is also a relationship between consumers? perception of CSR with company evaluation, but there is no positive relationship with the product association and the intention to buy from consumer. There is a moderating effect by product category, but in contrast to the existing hypothesis, the moderating effect only support part of the hypothesis.Ada tabel
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| 8405 | PSB lt.2 - Karya Akhir | 1 |
| Penerbit | Depok: Program Studi Manajemen, Fakultas Ekonomi Universitas Indonesia 2013 |
|---|---|
| Edisi | - |
| Subjek | Corporate social responsibility Purchase intention CSR Consumer response Company evaluation |
| ISBN/ISSN | - |
| Klasifikasi | - |
| Deskripsi Fisik | xx, 104 p., 31 p. : diagr. ; 30 cm & lamp. |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |