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Pengaruh kepemimpinan yang melayani terhadap organizational citizenship behavior dengan dimediasi oleh self-efficacy dan dan komitmen organisasi : studi kasus pada Dinas Pendidikan DKI Jakarta

This study aims to determine the level of organizational citizenship behavior, self-efficacy, organizational commitment, and servant leadership in Jakarta Education Office, and determine whether self-efficacy and organizational commitment mediates the effect of servant leadership towards organizational citizenship behavior in Jakarta Education Office. The respondents were 113 employees of Jakarta Education Office in various fields and levels. This study uses causal step analysis developed by Baron and Kenny (1986) to determine the mediation. The results showed that organizational citizenship behavior and self-efficacy are in the high category, whereas organizational commitment and servant leadership are in the medium category. In addition, the results showed that self-efficacy completely mediates the effect of servant leadership towards organizational citizenship behavior, while organizational commitment partially mediates the effect of servant leadership on organizational citizenship behavior.Ada tabel

Ketersediaan

Call NumberLocationAvailable
8649PSB lt.2 - Karya Akhir1
Penerbit Depok Program Studi Manajemen, Fakultas Ekonomi Universitas Indonesia.,
Edisi -
Subjek Leadership
Organizational commitment
Self
Educational institutions
Organizational citizenship behaviour
efficacy
ISBN/ISSN -
Klasifikasi -
Deskripsi Fisik xix, 209 p. : il. ; 30 cm.
Info Detail Spesifik -
Other Version/Related Tidak tersedia versi lain
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