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Pengaruh iklim etis organisasi dan stres kerja terhadap keinginan berpindah dengan kepuasan kerja sebagai variabel intervening : studi pada account representative dan pemeriksa pajak di kantor pelayanan pajak di Pulau Jawa

Muamarah, Hanik Susilawati - ; Kusuma, Indra Wijaya - ;

The purpose of this study was to investigate the effects of job stress and organizational ethical climate on tax officer?s turnover intentions, with job satisfaction as intervening variable. The study was conducted to 356 tax offices (account representatives and tax auditors) in Kanwil DJP Jakarta Selatan and Kanwil DJP Jawa Timur II. The data was analyzed using Structural Equation Modeling (SEM) and assisted by LISREL version 8.8 software. The results indicated that job stress and organizational ethical climate had negative effect on job satisfaction and job satisfaction decreased turnover intention. Other results revealed that organizational ethical climate and job stress had no effect on employee turnover intention. The implication of this study included the need of workload analysis and subsequent actions on strategic positions in Directorate General of Taxes such as account representatives and tax auditors. Since they played important role in DGT, a complete evaluation to the employees and job descriptions also should be conducted to ensure that the job is well handled and match the employee capabilities..


Ketersediaan

Call NumberLocationAvailable
PSB lt.2 - Karya Akhir1
Penerbit: Jurnal BPPK 2012
Edisi-
SubjekTax offices
Turnover intention
Job stress
Organizational ethics
Jab satisfaction
ISBN/ISSN-
Klasifikasi-
Deskripsi Fisik-
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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