Gaya APA

Rucci, Anthony J.. (1998). The Employee-customer-profit chain at sears . : Harvard Business Review.

Gaya Chicago

Rucci, Anthony J.. The Employee-customer-profit chain at sears. : Harvard Business Review, 1998. Text.

Gaya MLA

Rucci, Anthony J.. The Employee-customer-profit chain at sears. : Harvard Business Review, 1998. Text.

Gaya Turabian

Rucci, Anthony J.. The Employee-customer-profit chain at sears. : Harvard Business Review, 1998. Print.