Gaya APA
Lovelock, Christopher, Wirtz, Jochen. (2007).
Services marketing : people, technology, strategy (6th ed).
Singapore:
Pearson Education.
Gaya Chicago
Lovelock, Christopher, Wirtz, Jochen.
Services marketing : people, technology, strategy.
6th ed
Singapore:
Pearson Education,
2007.
Text.
Gaya MLA
Lovelock, Christopher, Wirtz, Jochen.
Services marketing : people, technology, strategy.
6th ed
Singapore:
Pearson Education,
2007.
Text.
Gaya Turabian
Lovelock, Christopher, Wirtz, Jochen.
Services marketing : people, technology, strategy.
6th ed
Singapore:
Pearson Education,
2007.
Print.