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Pengaruh switching cost, service quality, customer satisfaction terhadap customer loyalty pada provider GSM berbasis prabayar di Jakarta
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Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| T 0179/10 | PSB lt.2 - Karya Akhir | 1 |
| Penerbit | Jakarta: Program Studi Magister Manajemen FEUI 2010 |
|---|---|
| Edisi | - |
| Subjek | Telecommunication industry Consumer satisfaction Consumer loyalty Service quality Switching Cost |
| ISBN/ISSN | - |
| Klasifikasi | - |
| Deskripsi Fisik | xii, 121 p. : diagr., il. ; 30 cm |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |