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Analisis Pengaruh Keterlibatan Pada Akun Sosial Media Instagram Brand Uniqlo Indonesia (@UniqloIndonesia) Terhadap Intensi Pembelian Konsumen

Aryoputra, Muhammad Dzaky Akbar - ; Dr. Anna Amalyah Agus S.E., M.B.A. (Pembimbing/Promotor) - ;

Social media has now become an inherent part of the lives of the wider community both in Indonesia and the world with 61.8% of the total population in Indonesia being social media users. Social media is a tool that brands can use to engage and influence consumers and potential customers. This is because social media provides an opportunity for brands to be able to participate and interact with consumers and potential customers while increasing a sense of familiarity and building relationships with consumers and potential customers. One of the social media applications that brands can use to interact and engage with their consumers is Instagram. Instagram's features that focus on visual content can help brands engage with their consumers. Especially brands in the fashion industry, where brands in this industry are very dependent on the visual aspect. One of Indonesia's special fashion brands with the most followers and interactions on Instagram is @UniqloIndonesia. This study was conducted to determine the factors that can affect the involvement on a brand's social media Instagram, such as brand familiarity and information quality. This study also aims to determine the effect of involvement on brand's social media Instagram on attitudes towards brand's social media Instagram and future purchase intentions. The design of this research is descriptive conclusive with cross sectional type. The method used is purposive sampling by analyzing 184 respondents who follow the @UniqloIndonesia Instagram account, aged 18-34 years, and domiciled in Indonesia. The data in this study were processed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The results of the study show that information quality has an effect on involvement on the brand's social media Instagram. Involvement on brand's social media instagram affects attitudes towards brand's social media instagram. Attitudes towards Instagram's social media brand have a direct effect on future purchase intentions and mediate the relationship between Instagram's involvement on brand's social media and future purchase intentions..Ada Tabel


Ketersediaan

Call NumberLocationAvailable
13319PSB lt.2 - Karya Akhir1
PenerbitDepok: Program Studi Manajemen Fakultas Ekonomi dan Bisnis UI 2022
Edisi-
SubjekPurchase intention
Involvement
Brand’s Social Media
ISBN/ISSN-
Klasifikasi-
Deskripsi Fisikxiv, 135 p. ; diagr. ; 30 cm
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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