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Analisis Pengaruh Instagram Social Media Marketing Activities terhadap Brand Equity Bank Syariah (Studi Kasus Bank Syariah Indonesia)

Larasati, Raissa - ; Gita Gayatri, M.M., Ph.D. (Pembimbing/Promotor) - ;

In the era of digital marketing, social media is one of the tools often used by companies in communicating their products and services to customers, including banks that have started to use social media as a means of sharing information. In Indonesia, the Islamic banking industry continues to show excellent growth and development. The large number of choices of Islamic banks in Indonesia is also one of the reasons why Islamic banks need to create branding that distinguishes one another to reach consumers' trust and sense of security when using their products and services. This study aims to see the effect of marketing communication activities through Instagram social media on the brand equity of Islamic banks with brand love and brand trust as mediation. The analytical method used in this study is the Structural Equation Model (SEM) to see the relationship between variables and mediation effects using the IBM AMOS 26 application. From the 300 samples studied, indirect effect was found between social media marketing activities and brand equity. Meanwhile, brand love and brand trust fully mediate the relationship between social media marketing activities and brand equity..Ada Tabel


Ketersediaan

Call NumberLocationAvailable
13347PSB lt.2 - Karya Akhir1
PenerbitDepok: Program Studi Bisnis Islam Fakultas Ekonomi dan Bisnis UI 2022
Edisi-
SubjekIslamic bank
Brand equity
Social media marketing
ISBN/ISSN-
Klasifikasi-
Deskripsi Fisikxiii, 154 p. ; diagr. ; 30 cm
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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