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Faktor yang Mempengaruhi Intensi dalam Mengadopsi Zakat Online: Studi Komparasi Pengguna dan Bukan Pengguna Layanan Pembayaran Digital
In the industry 4.0 era, people have started to change their lifestyle towards an all-digital lifestyle in almost every activity. One of the activities that began to change is payment activities. This is without exception for zakat payment activities which have begun to innovate digitally. The development of online zakat services has an influence on a muzakki's intention to pay zakat. Therefore, this study aims to find out the factors that influence the intentions of the Muslim community in Jabodetabek in paying zakat online by comparing groups of digital payment users with groups of non-digital payment users. This study adopted the theory of Technology Acceptance Model (TAM) dan Theory Planned Behavior (TPB) as a research model. Ten hypotheses were built based on previous research references and the theoretical framework that became the research reference. This study uses primary data from 370 respondents who were collected through an online survey using Google Form with a quantitative approach using the PLS-SEM. The results of the study indicate that there are differences in factors that influence the intention to use online zakat services between groups of digital payment users and groups of non-digital payment users. The attitude factor has been shown to significantly affect the intention to pay tithe online only in the digital user group. In addition, perceived ease of use and trust have not been shown to have an effect on the non-digital payment user group, however, these two variables have been shown to have a significant positive effect on attitudes towards online tithing in the digital payment user group. The results of this study imply that it is very important for zakat institutions providing online zakat services to pay attention to convenience factors beyond the control of muzakki and increasing institutional credibility to maintain muzakki's trust in these zakat institutions.Ada Tabel
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| 13829 | PSB lt.2 - Karya Akhir | 1 |
| Penerbit | Depok: Program Studi Ilmu Ekonomi Islam Fakultas Ekonomi dan Bisnis UI 2022 |
|---|---|
| Edisi | - |
| Subjek | Digital Payment Online Zakat Intention |
| ISBN/ISSN | - |
| Klasifikasi | - |
| Deskripsi Fisik | xvi, 146 p. ; diagr. ; 30 cm |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |