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Improving customer satisfaction, loyalty and profit: an integrated measurement and management system
Tidak Tersedia Deskripsi
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| TAN 0203 | PSB lt.dasar - Pascasarjana | 1 |
| Penerbit | San Francisco: Jossey-Bass 2000 |
|---|---|
| Edisi | - |
| Subjek | Management Customer relations Customer loyalty Customer Satisfaction |
| ISBN/ISSN | 9780787953102 |
| Klasifikasi | NONE |
| Deskripsi Fisik | xv, 214 p. : ill. ; 22 cm. |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |