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The brave new service strategy : aligning customer relationships, market strategies, and business structures Barbara A. Gutek and Theresa Welsh
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Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| TAN 658.812 Gut b | PSB lt.dasar - Pascasarjana | 1 |
| Penerbit | New York: Amacom 2000 |
|---|---|
| Edisi | - |
| Subjek | Customer service |
| ISBN/ISSN | - |
| Klasifikasi | - |
| Deskripsi Fisik | - |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |