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Total access : giving customers what they want in an Anytime, anywhere world
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Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| TAN 658.812 McK t | PSB lt.dasar - Pascasarjana | 1 |
| Penerbit | Boston: Harvard Business School Press 2002 |
|---|---|
| Edisi | - |
| Subjek | Consumer satisfaction Customer services Customers relations |
| ISBN/ISSN | - |
| Klasifikasi | - |
| Deskripsi Fisik | - |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |