Gaya APA
Martin, John E.. (1994).
Command performance - the art of delivering quality sercive .
Boston:
Harvard Business School Press.
Gaya Chicago
Martin, John E..
Command performance - the art of delivering quality sercive.
Boston:
Harvard Business School Press,
1994.
Text.
Gaya MLA
Martin, John E..
Command performance - the art of delivering quality sercive.
Boston:
Harvard Business School Press,
1994.
Text.
Gaya Turabian
Martin, John E..
Command performance - the art of delivering quality sercive.
Boston:
Harvard Business School Press,
1994.
Print.