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The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, and value
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Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| Tan 658.812 Hes s | PSB lt.dasar - Pascasarjana | 1 |
| Penerbit | New York The Free Press., 1997 |
|---|---|
| Edisi | - |
| Subjek | Customer services Industrial productivity Employee Customer Satisfaction |
| ISBN/ISSN | - |
| Klasifikasi | - |
| Deskripsi Fisik | - |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |