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Relationship marketing : Exploring relational strategies in marketing 4th ed
Relationship Marketing comprehensively examines relationships in marketing and how these influence modern marketing strategy and practice, by critically reviewing and analysing what has been described as `marketing's new paradigm'.
Established as the key text in the area, the fourth edition continues to offer an accessible and authoritative introduction to this increasingly important subject. It retains its informed coverage of the most recent and important literature, as well as clearly organising and structuring the book around its core themes. The new edition includes a wide range of examples to illuminate the real world relevance of concepts. In addition, overviews and summaries add clarity and help consolidate understanding.
This book is ideal for undergraduates and postgraduates taking modules in Relationship Marketing, Customer Services, and Marketing Communications. It is core reading for the CIM Level 4 module on `Stakeholder Marketing'.
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| Tan 658.812 Ega r (4th ed) | PSB lt.dasar - Pascasarjana | 4 |
| Penerbit | Harlow: Person Education 2011 |
|---|---|
| Edisi | - |
| Subjek | Relationship marketing |
| ISBN/ISSN | 9780273737780 |
| Klasifikasi | NONE |
| Deskripsi Fisik | xxii, 300 p. : ill. ; 26 cm. |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |