Gaya APA
Crosby, Philip B. (1984).
Quality Without Tears: The Art of Hassle-Free Management .
New York:
McGraw Hill.
Gaya Chicago
Crosby, Philip B.
Quality Without Tears: The Art of Hassle-Free Management.
New York:
McGraw Hill,
1984.
Text.
Gaya MLA
Crosby, Philip B.
Quality Without Tears: The Art of Hassle-Free Management.
New York:
McGraw Hill,
1984.
Text.
Gaya Turabian
Crosby, Philip B.
Quality Without Tears: The Art of Hassle-Free Management.
New York:
McGraw Hill,
1984.
Print.