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Cultural differences in consumer impatience

Rao, Akshay R. - ; Chen, Haipeng - ; Allan - ; Ng, Sharon - ;

This article examines the issue of whether the level of impatience and desire for expedited delivery varies across cultural contexts. The authors predict that people of Western culture are relatively less patient and therefore discount the future to a greater degree than do people of Eastern culture; thus, Western people value immediate consumption relatively more. The authors predict that when Eastern people are faced with the threat of a delay in receiving a product (i.e., a prevention loss), they will be more impatient, whereas when Western people are faced with the threat of not being able to enjoy a product early (i.e., a promotion loss), their impatience will increase. This enhanced impatience was manifested in a preference for expedited consumption of a product purchased online in two studies. .Printed Journal


Ketersediaan

Call NumberLocationAvailable
PSB lt.dasar - Pascasarjana1
Penerbit: American Marketing Association
Edisi-
SubjekConsumer behavior
Consumer attitudes
Statistical analysis
Cross cultural studies
studies
ISBN/ISSN222437
Klasifikasi-
Deskripsi Fisik-
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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