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Gruca, Thomas S., Cao, Yong. (). Reducing adverse selection through customer relationship management . : American Marketing Association.

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Gruca, Thomas S., Cao, Yong. Reducing adverse selection through customer relationship management. : American Marketing Association, . Text.

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Gruca, Thomas S., Cao, Yong. Reducing adverse selection through customer relationship management. : American Marketing Association, . Text.

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Gruca, Thomas S., Cao, Yong. Reducing adverse selection through customer relationship management. : American Marketing Association, . Print.