Gaya APA

Ryals, Lynette. (). Making customer relationhip management work: the measurement and profitable management of customer relationships . : American Marketing Association.

Gaya Chicago

Ryals, Lynette. Making customer relationhip management work: the measurement and profitable management of customer relationships. : American Marketing Association, . Text.

Gaya MLA

Ryals, Lynette. Making customer relationhip management work: the measurement and profitable management of customer relationships. : American Marketing Association, . Text.

Gaya Turabian

Ryals, Lynette. Making customer relationhip management work: the measurement and profitable management of customer relationships. : American Marketing Association, . Print.