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The Price Is Unfair! A Conceptual Framework of Price Fairness Perceptions

Monroe, Kent B. - ; Xia, Lan - ; Cox, Jennifer L. - ;

Recent news coverage and commentary on gasoline prices, dynamic or smart pricing, or the pricing of pharmaceutical drugs reveals the importance of price fairness issues. How do consumers determine whether a price is unfair? What are the consequences to a firm that engages in perceived unfair pricing practices? The theoretical foundations of fairness have guided previous price fairness research and have produced some notable results. This article presents a framework that integrates the theoretical foundations of fairness perceptions and that organizes existing empirical findings on price fairness. The framework also identifies gaps in existing knowledge that pertain to buyers' perceptions of price fairness, and the article concludes with guidelines for managerial practice. Printed Journal


Ketersediaan

Call NumberLocationAvailable
JM6804PSB lt.dasar - Pascasarjana1
PenerbitChicago, IL: American Marketing Association 2004
EdisiVol. 68, No. 4, Oct., 2004
SubjekBusiness ethics
Consumer attitudes
Pricing policies
studies
ISBN/ISSN0022-2429
KlasifikasiNONE
Deskripsi Fisik15 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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