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Evolving to a New Dominant Logic for Marketing

Lusch, Robert F. - ; Vargo, Stephen L. - ;

Marketing inherited a model of exchange from economics, which had a dominant logic based on the exchange of "goods," which usually are manufactured input. The dominant logic focused on tangible resources, embedded value, and transactions. Over the past several decades, new perspectives have emerged that have a revised logic focused on intangible resources, the cocreation of value, and relationships. The authors believe that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision rather than goods is fundamental to economic exchange. The authors explore this evolving logic and the corresponding shift in perspective for marketing scholars, marketing practitioners, and marketing educators. Printed Journal


Ketersediaan

Call NumberLocationAvailable
JM6801PSB lt.dasar - Pascasarjana1
PenerbitChicago, IL: American Marketing Association 2004
EdisiVol. 68, No. 1, Jan., 2004
SubjekMarketing
Theory
History
Economic models
services
ISBN/ISSN0022-2429
KlasifikasiNONE
Deskripsi Fisik17 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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  • Evolving to a New Dominant Logic for Marketing

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