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Marketing, Business Processes, and Shareholder Value: An Organizationally Embedded View of Marketing Activities and the Discipline of Marketing

Shervani, Tasadduq - ; Srivastava, Rajendra K. - ; Fathey, Liam - ;

The authors develop a framework for understanding the integration of marketing with business processes and shareholder value. The framework redefines marketing phenomena as embedded in three core business processes that generate value for customers-product development management, supply chain management, and customer relationship management-which in turn creates shareholder value. Such a conceptualization of marketing has the potential to introduce dramatic shifts in the scope, content, and influence of marketing in the organization. The authors highlight the implications of an organizationally embedded view of marketing for the future of marketing theory and practice. Printed Journal


Ketersediaan

Call NumberLocationAvailable
JM63PSB lt.dasar - Pascasarjana3
PenerbitChicago, IL: American Marketing Association 1999
EdisiVol. 63, (Special Issue) 1999
SubjekMarketing management
studies
Shareholders wealth
Processes
ISBN/ISSN0022-2429
KlasifikasiNONE
Deskripsi Fisik12 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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  • Marketing, Business Processes, and Shareholder Value: An Organizationally Embedded View of Marketing Activities and the Discipline of Marketing

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