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Sizing the emerging global labor market: rational behavior from both companies and countries can help it work more efficiently

Farrell, Diana - ; Laboissiere, Martha A. - ; Rosenfeld, Jaeson - ;

Offshoring is a growing phenomenon. Increasingly companies based in high-wage economies are hiring skilled workers in lower-wage economies to undertake service tasks that can be performed remotely, such as IT maintenance and call center operation. Today, improvements in information technology and falling communication costs meant that any activity that is not tied to a particular place by the need for customer contact, or local knowledge, or complex face-to-face interactions with colleagues can - in theory - be performed remotely. Thanks to freer trade between countries and a reduction in the perceived risks of operating overseas, companies can choose to perform such an activity in a lower-cost offshore location, if that seems advantageous, either by outsourcing to a third party vendor, or by developing its own, captive operation. Both choices comprise what we know as "offshoring.".Printed Journal


Ketersediaan

Call NumberLocationAvailable
PSB lt.dasar - Pascasarjana1
Penerbit: Academy of Management
Edisi-
SubjekOutsourcing
services
Global economy
Labor market
Wages & Salaries
studies
Offshore
ISBN/ISSN15589080
Klasifikasi-
Deskripsi Fisik-
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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