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Cross-Functional "Coopetition": The Simultaneous Role of Cooperation and Competition within Firms

Luo, Xueming - ; Slotegraaf, Rebecca J. - ; Pan, Xing - ;

Extant marketing literature tends to view cross-functional relationships as primarily cooperative or competitive in nature, but not both. In contrast, this research focuses on cross-functional "coopetition" (i.e., the joint occurrence of cooperation and competition across functional areas within a firm). Using responses from midlevel managers and top executives, the authors find that cross-functional coopetition enhances a firm's customer and financial performance. The authors further show that this influence is mediated by market learning, indicating that performance returns to cross-functional coopetition occurs through an underlying learning mechanism.


Ketersediaan

Call NumberLocationAvailable
JM7002PSB lt.dasar - Pascasarjana1
PenerbitChicago, IL: American Marketing Association 2006
EdisiVol. 70, No. 2, Apr., 2006
SubjekFinancial performance
market learning
Coopetition
Midlevel managers
Cross-functional
Firm's customer
ISBN/ISSN0022-2429
KlasifikasiNONE
Deskripsi Fisik14 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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