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Extant marketing literature tends to view cross-functional relationships as primarily cooperative or competitive in nature, but not both. In contrast, this research focuses on cross-functional "coopetition" (i.e., the joint occurrence of cooperation and competition across functional areas within a firm). Using responses from midlevel managers and top executives, the authors find that cross-functional coopetition enhances a firm's customer and financial performance. The authors further show that this influence is mediated by market learning, indicating that performance returns to cross-functional coopetition occurs through an underlying learning mechanism.
Call Number | Location | Available |
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JM7002 | PSB lt.dasar - Pascasarjana | 1 |
Penerbit | Chicago, IL: American Marketing Association 2006 |
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Edisi | Vol. 70, No. 2, Apr., 2006 |
Subjek | Financial performance market learning Coopetition Midlevel managers Cross-functional Firm's customer |
ISBN/ISSN | 0022-2429 |
Klasifikasi | NONE |
Deskripsi Fisik | 14 p. |
Info Detail Spesifik | Journal of Marketing |
Other Version/Related | Tidak tersedia versi lain |
Lampiran Berkas |