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Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions

Schlosser, Ann E. - ; White, Tiffany Barnett - ; Lloyd, Susan M. - ;

The authors investigate the impact of Web site design investments on consumers' trusting beliefs and online purchase intentions. Such investments signal the component of trusting beliefs that is most strongly related to online purchase intentions: ability. These effects were strongest when consumers' goals were to search rather than to browse and when purchases involved risk.


Ketersediaan

Call NumberLocationAvailable
JM7002PSB lt.dasar - Pascasarjana1
PenerbitChicago, IL: American Marketing Association 2006
EdisiVol. 70, No. 2, Apr., 2006
SubjekConsumers
Web site design
Online purchase intentions
Trusting beliefs
ISBN/ISSN0022-2429
KlasifikasiNONE
Deskripsi Fisik16 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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  • Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions

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