Gaya APA

Haenlein, Michael, Kaplan, Andreas M., Schoder, Detlef. (). Valuing the real option of abandoning unprofitable customers when calculating customer lifetime value . : American Marketing Association.

Gaya Chicago

Haenlein, Michael, Kaplan, Andreas M., Schoder, Detlef. Valuing the real option of abandoning unprofitable customers when calculating customer lifetime value. : American Marketing Association, . Text.

Gaya MLA

Haenlein, Michael, Kaplan, Andreas M., Schoder, Detlef. Valuing the real option of abandoning unprofitable customers when calculating customer lifetime value. : American Marketing Association, . Text.

Gaya Turabian

Haenlein, Michael, Kaplan, Andreas M., Schoder, Detlef. Valuing the real option of abandoning unprofitable customers when calculating customer lifetime value. : American Marketing Association, . Print.