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Creating a Market Orientation: A Longitudinal, Multifirm, Grounded Analysis of Cultural Transformation

Sherry, John F. - ; Carpenter, Gregory S. - ; Gebhardt, Gary F. - ;

Market orientation is a foundation of marketing and is increasingly important in other fields, such as strategic management. Research in marketing has identified the characteristics of market-oriented organizations. However, how organizations change to become more market oriented has received less attention. In this article, the authors conduct an in-depth, longitudinal, multifirm investigation of firms that have successfully created a market orientation. Grounded by this in-depth understanding, they develop a theoretical model to explain how firms create a market orientation. The model identifies four path-dependent stages of change. In contrast to current conceptualizations, the authors find that creating a market orientation requires dramatic changes to an organization's culture and the creation of organizationally shared market understandings. The findings offer new insights into how organizations develop a greater market orientation, organizational change, and the nature of market orientation, including the role of intraorganizational power and organizational learning in creating and sustaining a market orientation.


Ketersediaan

Call NumberLocationAvailable
JM7004PSB lt.dasar - Pascasarjana1
PenerbitChicago, IL: American Marketing Association 2006
EdisiVol. 70, No. 4, Oct., 2006
SubjekMarket orientation
Longitudinal
Research marketing
Multifirm investigation
ISBN/ISSN0022-2429
KlasifikasiNONE
Deskripsi Fisik19 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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