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Tapping the subjective values present in negotiations: face, feelings, and friendships

Muir, Clive - ;

This research brief challenges the conventional focus on tangible outcomes in negotiations by highlighting the critical role of subjective value—the psychological and emotional dimensions such as respect, trust, and relationship quality. Through a multi-phase study, Curhan, Xu, and Elfenbein (2006) identify four key categories of subjective value: (1) feelings about negotiation terms, (2) self-perception (e.g., saving face), (3) process fairness, and (4) relational dynamics. They develop the Subjective Value Inventory (SVI), a validated tool to measure these intangibles, demonstrating that high subjective value predicts greater willingness for cooperative dialogue in future interactions. The findings underscore that negotiators—especially in sustained relationships (e.g., colleagues, clients)—often prioritize social and emotional outcomes over maximal resource gains. Practical implications suggest that organizations and trainers should emphasize techniques to enhance subjective value, fostering ethical behavior and long-term collaboration. This study bridges a gap in negotiation research by quantifying the "human element" that drives enduring success beyond transactional wins...Printed Journal


Ketersediaan

Call NumberLocationAvailable
AMP2101PSB lt.dasar - Pascasarjana1
PenerbitBriarcliff Manor, NY: Academy of Management 2007
EdisiVol. 21, No. 1, Feb., 2007
SubjekNegotiations
Ethical Behavior
self-efficacy
subjective value
Subjective Value Inventory (SVI)
cooperative dialogue
ISBN/ISSN15589080
KlasifikasiNONE
Deskripsi Fisik3 p.
Info Detail SpesifikAcademy of Management Perspectives
Other Version/RelatedTidak tersedia versi lain
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