Gaya APA

Keiningham, Timothy L., Cooil, Bruce, Aksoy, Lerzan, Hsu, Michael. (2007). A Longitudinal Analysis of Customer Satisfaction and Share of Wallet: Investigating the Moderating Effect of Customer Characteristics (Vol. 71, No. 1, Jan., 2007). Chicago, IL: American Marketing Association.

Gaya Chicago

Keiningham, Timothy L., Cooil, Bruce, Aksoy, Lerzan, Hsu, Michael. A Longitudinal Analysis of Customer Satisfaction and Share of Wallet: Investigating the Moderating Effect of Customer Characteristics. Vol. 71, No. 1, Jan., 2007 Chicago, IL: American Marketing Association, 2007. Text.

Gaya MLA

Keiningham, Timothy L., Cooil, Bruce, Aksoy, Lerzan, Hsu, Michael. A Longitudinal Analysis of Customer Satisfaction and Share of Wallet: Investigating the Moderating Effect of Customer Characteristics. Vol. 71, No. 1, Jan., 2007 Chicago, IL: American Marketing Association, 2007. Text.

Gaya Turabian

Keiningham, Timothy L., Cooil, Bruce, Aksoy, Lerzan, Hsu, Michael. A Longitudinal Analysis of Customer Satisfaction and Share of Wallet: Investigating the Moderating Effect of Customer Characteristics. Vol. 71, No. 1, Jan., 2007 Chicago, IL: American Marketing Association, 2007. Print.