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Crossing the line(s): a dual threshold model of anger in organizations

Geddes, Deanna - ; Callister, Ronda Roberts - ;

We present a theoretical model of contextualized anger expression to challenge prominent antisocial, aggression, and individual actor perspectives reflected in the current literature, and we assert that organizational observers' judgments and reactions help determine whether anger results in more negative or positive outcomes. The dual threshold model includes an expression threshold, which is crossed when individuals communicate rather than suppress anger, and an impropriety threshold, which is crossed if expressed anger violates organizational emotion display norms.Printed Journal


Ketersediaan

Call NumberLocationAvailable
PSB lt.dasar - Pascasarjana1
Penerbit: The Academy of Management
Edisi-
SubjekOrganizational behavior
Models
studies
Anger
ISBN/ISSN3637425
Klasifikasi-
Deskripsi Fisik-
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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