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Work unit diversity is one of the fundamental challenges facing modern organizations. As Scott Page notes, in the US alone, firms spend billions on diversity programs such as recruiting and training. Page pushes further on this challenge, urging an approach that capitalizes on diversity. Applying the principles of mathematics, computer science, and economics to group and organizational performance, Page argues persuasively about those positives. Logically, groups composed of diverse individuals ought to be more effective in solving problems and making predictions than groups composed of homogeneous individuals. Page's arguments are, in the abstract, convincing. However, his assumptions are very neatly ordered, so much so that their elegance is defied by the messy reality of interpersonal and group processes in organizations. Regrettably, diverse groups in organizations often fail to realize the performance benefits that Page describes. We review Page's arguments in brief before plumbing the assumptions that underlie his case. We challenge several of these assumptions, suggesting that the nature and effects of diversity in organizations are more complex and less predictable than he suggests. We outline an alternative conceptualization of the nature and effects of diversity in organizations and conclude by proposing a set of practical suggestions that may indeed allow organizations to realize the benefits of diversity for which we, Page, and many others hope..Printed Journal
Call Number | Location | Available |
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AMP2104 | PSB lt.dasar - Pascasarjana | 1 |
Penerbit | Briarcliff Manor, NY: Academy of Management 2007 |
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Edisi | Vol. 21, No. 4, Nov., 2007 |
Subjek | Diversity Group dynamics Problem-solving Task complexity social psychological processes organizational teams cognitive diversity |
ISBN/ISSN | 15589080 |
Klasifikasi | NONE |
Deskripsi Fisik | 8 p. |
Info Detail Spesifik | Academy of Management Perspectives |
Other Version/Related | Tidak tersedia versi lain |
Lampiran Berkas |