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Analisis hubungan antara service quality, customer satisfaction, dan switching cost terhadap customer loyalty; studi kasus perpindahan GSM ke CDMA mahasiswa di Depok
The level of competition in the world of CDMA's telecommunications mobile in Indonesia is very tight presently. Each CDMA's provider use price promotion strategy to draw consumer enthusiasm. in line with the theory....Printed journal
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| PSB lt.dasar - Pascasarjana | 1 |
| Penerbit | : Lembaga Manajemen Fakultas Ekonomi Universitas Indonesia |
|---|---|
| Edisi | - |
| Subjek | Customer Satisfaction Loyalty Switching Cost |
| ISBN/ISSN | 3029859 |
| Klasifikasi | - |
| Deskripsi Fisik | - |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |