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Marketing initiatives, expected cash flows, and shareholders' wealth

Rao, Ramesh K. S. - ; Bharadwaj, Neeraj - ;

It is widely accepted that marketing initiatives help firms acquire and retain customers. However, the link between the cash flows generated by customers' purchases and shareholders' wealth is not fully understood, and the literature is increasingly advocating the need for greater "marketing accountability." In this interdisciplinary research, the authors adapt the theory of firm valuation from finance and show that a marketing action can affect the shareholders' wealth by (1) determining the firm's net present value (the "stock price effect") and (2) potentially reducing the firm's cash needs (the "released working capital effect"). In demonstrating these results, the authors advance marketing theory by answering calls made in the literature to link marketing actions to the investors' cash flows, the firm's working capital needs, and the owners' wealth. The approach also shows that by reducing the firm's cash needs, marketing can increase the firm's productivity (operating efficiency). This imputes a critically important role for marketing. By increasing productivity, marketing can increase the firm's competitive posture and, thus, its long-term viability..Printed Journal


Ketersediaan

Call NumberLocationAvailable
PSB lt.dasar - Pascasarjana1
Penerbit: American Marketing Association
Edisi-
SubjekMarketing
Productivity
Competition
Accountability
studies
Shareholders wealth
ISBN/ISSN222429
Klasifikasi-
Deskripsi Fisik-
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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