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Will our customers bail us out?
Being pulled over on the side of an empty two-lane highway for some imagined traffic infraction on the worst day of my career left me with little energy to fight. My briefcase didn't contain drug paraphernalia, as the deputy hoped, but the documents that had begun to define my life as president of the Clarinda Company. There was the list of employees we'd fired earlier that day. The only thing keeping the company afloat now was our decades-old sales relationships with Pearson, Harcourt, Thomson, and a handful of other major publishers. I needed the customers' help for so many things. How could I combine asking for a guarantee of existing work with the firing of expensive and largely useless sales people whom the customers had, in some cases, invited to their homes and, at the same time, without any irony ask for more work?.Printed Journal
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| PSB lt.dasar - Pascasarjana | 1 |
| Penerbit | : Harvard Business School |
|---|---|
| Edisi | - |
| Subjek | Case studies Printing industry Managerial Skills Corporate reorganization Client relationships |
| ISBN/ISSN | 178012 |
| Klasifikasi | - |
| Deskripsi Fisik | - |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |