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The Role of causal attribution dimensions in trust repair
Mayer, Roger C. - , Tomlinson, Edward C. - ,
Academy of Management ()
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Artikel Jurnal
PSB lt.dasar - Pascasarja...

Text

The Role of causal attribution dimensions in trust repair

Mayer, Roger C. -; Tomlinson, Edward C. -

This paper examines the repair of one party's trust in another via repairing trustworthiness (Mayer, Davis, & Schoorman, 1995). Based on Weiner's (1986) causal attribution theory, we posit how causal attributions (i.e., locus of causality, controllability, and stability) for the cause of a negative outcome in a trusting relationship explain when trustworthiness is in need of repair, and how trustworthiness may be repaired by the trustee's efforts. We also discuss the role of specific emotional reactions of the trustor in this process..Printed journal


Ketersediaan

Call NumberLocationAvailable
PSB lt.dasar - Pascasarjana1
Penerbit: Academy of Management
Edisi-
SubjekOrganizational behavior
Organization theory
studies
Professional relationships
ISBN/ISSN3637425
Klasifikasi-
Deskripsi Fisik-
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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