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Contextual factors surrounding reputation damage with potential implications for reputation repair

Rhee, Mooweon - ; Valdez, Michael E. - ;

This paper explores the contextual factors surrounding reputation damage and their potential implications for reputation repair. We propose a model that examines how (1) the multidimensional property of reputation, (2) organizational age, (3) diversity of market segments served by the organization, and (4) third parties influence a firm's perceived capability to cope with a reputation damaging event and the external visibility of the event, which in turn determines the difficulty of the firm's reputation repair activities..Printed journal


Ketersediaan

Call NumberLocationAvailable
PSB lt.dasar - Pascasarjana1
Penerbit: Academy of Management
Edisi-
SubjekCompetition
Corporate image
Statistical analysis
Organization theory
studies
Market segments
Reputations
ISBN/ISSN3637425
Klasifikasi-
Deskripsi Fisik-
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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