Text
Searching for the optimal level of employee turnover: a study of large U.K. retail organization
We study the relationship between sales assistant turnover and labor productivity in 325 stores of a large U.K. clothing retailer tracked over 1995-99. We find that the turnover-productivity relationship is contingent on type of work system. For a large group of part-timers, managed under a "secondary" work system, the relationship clearly has an inverted U-shape, but for the smaller group of full-timers, managed under a "commitment" system, the relationship is the conventional negative one. Implications for the contingency view of the link between turnover and productivity are discussed.Printed journal
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| PSB lt.dasar - Pascasarjana | 1 |
| Penerbit | : American Marketing Association |
|---|---|
| Edisi | - |
| Subjek | Productivity Correlation analysis Retail Stores Employee turnover studies |
| ISBN/ISSN | 14273 |
| Klasifikasi | - |
| Deskripsi Fisik | - |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |