Gaya APA

Palmatier, Robert W., Kardes, Frank R., Jarvis, Cheryl Burke, Bechkoff, Jennifer R.. (). The Role of customer gratitude in relationship marketing . : American Marketing Association.

Gaya Chicago

Palmatier, Robert W., Kardes, Frank R., Jarvis, Cheryl Burke, Bechkoff, Jennifer R.. The Role of customer gratitude in relationship marketing. : American Marketing Association, . Text.

Gaya MLA

Palmatier, Robert W., Kardes, Frank R., Jarvis, Cheryl Burke, Bechkoff, Jennifer R.. The Role of customer gratitude in relationship marketing. : American Marketing Association, . Text.

Gaya Turabian

Palmatier, Robert W., Kardes, Frank R., Jarvis, Cheryl Burke, Bechkoff, Jennifer R.. The Role of customer gratitude in relationship marketing. : American Marketing Association, . Print.