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Limited and varying consumer attention : evidence from shocks to the salience of bank overdraft fees
We explore dynamics of limited attention in the $35 billion market for checking overdrafts, using survey content as shocks to the salience of overdraft fees. Conditional on selection into surveys, individuals who face overdraft-related questions are less likely to incur a fee in the survey month. Taking multiple overdraft surveys builds a ?stock? of attention that reduces overdrafts for up to two years. The effects are significant among consumers with lower education and financial literacy. Individuals avoid overdrafts by making fewer low-balance debit transactions and cancelling automatic recurring withdrawals. The results raise new questions about consumer financial protection policy. .Printed Journal, baca ditempat
Call Number | Location | Available |
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TRFS2704 | PSB lt.dasar - Pascasarjana | 1 |
Penerbit | The Society of Financial Studies., |
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Edisi | - |
Subjek | Personal finance Financial institutions and services |
ISBN/ISSN | 8939454 |
Klasifikasi | - |
Deskripsi Fisik | - |
Info Detail Spesifik | - |
Other Version/Related | Tidak tersedia versi lain |
Lampiran Berkas | Tidak Ada Data |