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Marketing in Computer-Mediated Environments: Research Synthesis and New Directions

Yadav, Manjit S. - ; Pavlou, Paul A. - ;

Although an extensive body of research has emerged on marketing in computer-mediated environments (CMEs), the literature remains fragmented. As a result, insights and findings have accumulated without an overarching framework that provides structure and guidance to the rapidly-growing literature. We believe this is detrimental to long-term knowledge development in this area. To address this issue, we organize and synthesize findings from the literature using a framework structured around four key interactions in CMEs: consumer-firm interactions, firm-consumer interactions, consumer-consumer interactions, and firm-firm interactions. The proposed framework serves a valuable organizational function and helps identify a broad spectrum of gaps in the literature to advance the next generation of knowledge development. Printed Journal


Ketersediaan

Call NumberLocationAvailable
JM7801PSB lt.dasar - Pascasarjana1
PenerbitChicago, IL: American Marketing Association 2014
EdisiVol. 78, No. 1, Jan., 2014
SubjekInternet Marketing
Computer
Electronic marketplace
Digital Marketing
mediated environments
Digital Markets
digital marketing strategy
Internet and telecommunication technologies
theory development
ISBN/ISSN0022-2429
KlasifikasiNONE
Deskripsi Fisik21 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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  • Marketing in Computer-Mediated Environments: Research Synthesis and New Directions

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