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When Disfluency Signals Competence: The Effect of Processing Difficulty on Perceptions of Service Agents.
This research examines the effect of processing fluency on judgments of agent competences..Printed Journal
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| JMR5002 | PSB lt.dasar - Pascasarjana | 1 |
| Penerbit | American Marketing Association., |
|---|---|
| Edisi | - |
| Subjek | services processing fluency subjective effort consumer lay theories competence perceptions |
| ISBN/ISSN | 222437 |
| Klasifikasi | - |
| Deskripsi Fisik | - |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |