When Disfluency Signals Competence: The Effect of Processing Difficulty on Perceptions of Service Agents.

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When Disfluency Signals Competence: The Effect of Processing Difficulty on Perceptions of Service Agents.

Thompson, Debora V. - ; Ince, Elise Chandon. - ;

This research examines the effect of processing fluency on judgments of agent competences..Printed Journal

Ketersediaan

Call Number	Location	Available
JMR5002	PSB lt.dasar - Pascasarjana	1

Informasi Detail

Judul Seri: -
No. Panggil: JMR5002
Penerbit: : American Marketing Association.,
Deskripsi Fisik: -
Bahasa
ISBN/ISSN: 222437
Klasifikasi: -
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: -
Edisi: -
Subjek: services
processing fluency
subjective effort
consumer lay theories
competence perceptions
Info Detail Spesifik: -
Pernyataan Tanggungjawab: pa

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