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Jong, Ad de, Ruyter, Ko de. (). Antecedents and consequences of the service climate in boundary-spanning self-managing service terms . : The American Marketing Association.

Gaya Chicago

Jong, Ad de, Ruyter, Ko de. Antecedents and consequences of the service climate in boundary-spanning self-managing service terms. : The American Marketing Association, . Text.

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Jong, Ad de, Ruyter, Ko de. Antecedents and consequences of the service climate in boundary-spanning self-managing service terms. : The American Marketing Association, . Text.

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Jong, Ad de, Ruyter, Ko de. Antecedents and consequences of the service climate in boundary-spanning self-managing service terms. : The American Marketing Association, . Print.