Analisis Implementasi Information Sharing Penjual Pada Pasar Online: Studi Kasus Shopee Indonesia (Laporan Magang)

Deskripsi

This internship report is a report written based on a process of observation, interview, and analysis of the implementation of PKL (Field Work Practices) on the PT Shopee International Indonesia online market. The internship report is intended to analyze the process of implementing information between sellers on the Shopee Indonesia online market and the role of the online market in facilitating this process. This research is an exploratory-descriptive research, using qualitative methods in observing and conducting in-depth interviews and document review (Moleong, 2007). Interviews were conducted using a purposive sampling method to the unit of analysis, namely the Seller Trainer Shopee (STS) trainer program. The results of this research show that the seller's perception in the process of sharing information is due to the theory of individual motivation and social capital. In other words, sellers claim that intrinsic returns are more important than extrinsic rewards for motivating the information-sharing process. Individual motivation and the three dimensions of social capital (structural, cognitive, and relational) are the reasons and determining factors in the process of sharing information. Finally, the involvement of Shopee Indonesia as a business market is very progressive, but it is precisely in market communication that needs to be improved.