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Manage the Suppliers That Could Harm Your Brand

Toffel, Michael W. - ; Short, Jodi L. - ;

The pandemic has placed a new spotlight on working conditions in factories that supply global companies. To avert problems, firms often impose codes of conduct on their suppliers and perform audits to assess compliance. Do these measures help identify unethical suppliers and lead to improvements? After an unsatisfactory audit, what are the chances the supplier will remedy matters? To answer these questions, the authors studied code-of-conduct audits of thousands of factories around the world. They found that suppliers are more likely to improve conditions if they do one or more of five things: certify compliance with management system standards, adopt lean management, use union workers, avoid piece-rate pay, and serve once-tarnished buyers. The research also identified monitoring methods that can boost the odds of improvement and uncovered several factors that result in more-accurate audit reports. Managing working conditions in global supply chains is an ongoing challenge. The authors’ findings can empower managers to better predict which factories are likely to improve working conditions and to design monitoring programs that will foster improvement and accurately track performance


Ketersediaan

Call NumberLocationAvailable
PSB lt.2 - Karya Akhir (Majalah)1
PenerbitUnited States: Harvard Business Publishing 2021
EdisiMarch-April 2021
SubjekSupply chain management
Work environment
Branding (Marketing)
Suppliers
Marketing audits
ISBN/ISSN0017-8012
KlasifikasiNONE
Deskripsi Fisik148 p.
Info Detail SpesifikHarvard Business Review
Other Version/RelatedTidak tersedia versi lain
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  • Manage the Suppliers That Could Harm Your Brand

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